Prior Authorization Supervisor

📋 Description

• Directly lead and manage a Patient Support team for timely prior authorizations.
• Proactively manage support to hospitals/clinics to ensure on-time medication access.
• Lead a Patient Support team to meet service level goals and deliver high-quality care.
• Manage ADP, PTO, and Time Reports for team members.
• Complete audits of supported systems to ensure efficient workflow.
• Provide front-line supervision and ongoing coaching for Patient Support team.

🎯 Requirements

• State-registered pharmacy technician with national CPhT certification (or plan to obtain) within timeframe.
• 3+ years pharmacy technician experience; 3-5+ years in Specialty Pharmacy preferred.
• Strong leadership experience (Team Lead or equivalent).
• High School diploma/GED required; Bachelor's degree preferred or actively pursuing.
• Proficient in Microsoft Office; Excel; strong communication; data management.
• Knowledge of pharmacy dispensing/EMR systems (Willow/QS1/RX30) and confidentiality.