Private Client Manager

📋 Description

• Own and manage a portfolio of high-net-worth and ultra-high-net-worth households, serving as their
• Build deep, long-term client relationships by understanding individual preferences, priorities
• Plan and manage individual travel arrangements, including hotels, air, transfers and other
• Orchestrate the broader Kensington ecosystem for more complex travel needs, including bespoke land
• Maintain end-to-end oversight of every client journey, from initial request and planning through
• Act as the final quality-control layer for client-facing recommendations, itineraries and

🎯 Requirements

• 5+ years of experience in luxury travel, hospitality, concierge, private client services or another
• Demonstrated success managing high-value client relationships with a strong understanding of the
• Strong knowledge of luxury hotels, destinations and international travel; experience with villas
• Exceptional relationship-building, written and verbal communication skills, with a polished and
• Meticulous attention to detail and a strong sense of ownership, with the ability to identify gaps
• Exceptional organizational skills with the ability to manage multiple households, journeys and