Proctor Quality and Learning Manager, Scaling Operations

📋 Description

• Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance
• Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve
• Build and run an ongoing learning program — publish a forward-looking training calendar, deliver
• Measure effectiveness — use calibration results, audits, and performance trends to identify
• Guide specialist execution — set expectations for Training Specialists and adjudicators, assign
• Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current

🎯 Requirements

• 5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a
• Adult-learning program experience spanning onboarding, certification, ongoing training
• Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear
• Analytical fluency to interpret quality data, disagreement patterns, and performance trends and
• Clear written and verbal communication; ability to turn complex standards into precise, usable
• Cross-functional leadership without formal authority; experience directing contractors or partners

🎁 Benefits

• Benefits provided by Duolingo for employee holistic well-being.
• Equity compensation supplementing base salary.