Gator Bio

11-50
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Product Applications Scientist

Customer Support

Added

38 minutes ago

Location

Type

Full time

Salary

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Related skills

workflow optimization post-sales customer training elisa bli

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📋 Description

Enable successful customer adoption of Gator systems
Provide post-sales technical support and workflow optimization
Collaborate with customers and internal teams to resolve issues
Deliver customer training and application guidance
Translate feedback into actionable product improvements
Support instrument-related troubleshooting and deployments

🎯 Requirements

MS degree or equivalent in biology, biochemistry, or related field
Hands-on experience with biolayer interferometry (BLI) and instrument workflows
Experience with ELISA, SPR, or other label-free analysis
Strong troubleshooting and technical training skills
Ability to work cross-functionally with customers and internal teams
Excellent communication and documentation abilities

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