Product BI & Ops Analyst

Added
10 days ago
Location
Type
Full time
Salary
Salary not provided

Related skills

sql amplitude llm mode hex
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📋 Description

  • Build and maintain product analytics reporting used by PMs, engineers and execs.
  • Partner with PMs to answer usage, adoption, retention, and flows.
  • Maintain the product analytics tool stack (Pendo, Hex) with proper config and integration.
  • Enable PMs to self-serve with dashboards, templates, and documentation.
  • Design and iterate AI agent workflows to automate prospecting, outreach, and follow-up.
  • Leverage LLM-powered tools to scale product ops: feedback, roadmap, governance.

🎯 Requirements

  • Strong SQL; daily writing as a standalone SME.
  • Track record in product analytics, ideally in a B2B SaaS with multiple products.
  • Hands-on with Pendo or similar (Amplitude, Mixpanel, Heap) and SQL tools (Hex/Mode).
  • Clear storytelling with data; build dashboards that stand on their own.
  • Pragmatic; can progress in imperfect data environments.
  • Hands-on experience building AI/LLM-powered automation workflows.
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