Product Enablement Specialist

📋 Description

• Independently manage a portfolio of white-label mobile applications from onboarding through launch
• Prepare, submit, and manage applications across the Apple App Store and Google Play Store, ensuring
• Investigate and resolve application rejections, submission blockers, developer account issues
• Identify applications experiencing delays or stalled progress and proactively determine the
• Handle complex customer cases and lead troubleshooting calls when necessary, translating technical
• Guide agency owners through Apple Developer and Google Play Console requirements, including account

🎯 Requirements

• Typically 2–4 years of experience in SaaS, technical support, product operations, product
• Working knowledge of Apple Developer, App Store Connect, Google Play Console, and iOS and Android
• Experience troubleshooting application review rejections, submission failures, and related
• Understanding of Bundle IDs, App IDs, certificates, provisioning concepts, API keys, and push
• Ability to manage developer account access, permissions, agreements, verification processes, and
• Working knowledge of Apple Push Notification service (APNs), Firebase Cloud Messaging, or

🎁 Benefits

• Remote work arrangement within India.
• Opportunity to develop expertise in mobile application publishing, platform compliance, and
• Exposure to SaaS product operations and collaboration with Product and Engineering teams.
• Opportunities to contribute to operational improvements, technical documentation, and knowledge
• A role with meaningful ownership, independent problem-solving, and opportunities to support the