Product Enablement Specialist II

📋 Description

• Independently manage a portfolio of white-label mobile applications throughout onboarding
• Prepare, submit, and maintain applications on Apple App Store Connect and Google Play Console
• Analyze app review rejections from Apple and Google, identify root causes, implement corrective
• Investigate and resolve complex issues involving developer accounts, app builds, metadata
• Identify applications experiencing submission delays or stalled progress, determine the next
• Handle complex customer cases, conduct troubleshooting calls when necessary, and provide clear

🎯 Requirements

• Approximately 2–4 years of experience in SaaS, technical support, product operations, product
• Working knowledge of the Apple Developer Program, App Store Connect, iOS application submission
• Familiarity with Google Play Console, Android app submission processes, developer account
• Demonstrated ability to investigate app review rejections, submission blockers, configuration
• Understanding of Bundle IDs, App IDs, certificates, provisioning concepts, API keys, and push
• Working knowledge of Apple Push Notification service (APNs), Firebase Cloud Messaging (FCM), or

🎁 Benefits

• Remote Work: Work remotely from India, with the flexibility of a distributed working environment.
• Career Development: Build specialized expertise in mobile app publishing, technical
• Technical Growth: Gain hands-on experience with Apple and Google developer ecosystems, mobile
• Increased Ownership: Independently manage complex application portfolios and take responsibility
• Cross-Functional Collaboration: Work closely with Product and Engineering teams to resolve
• Knowledge Sharing: Develop leadership skills by mentoring junior specialists and contributing to