Product Engineer I - User Assistance (Workflow Manager)

📋 Description

• Become a subject matter expert to produce and maintain documentation of conceptual topics and
• Support a variety of UA materials, including installed and online help, tutorials, blog articles
• Manage documentation throughout the development cycle and ensure documentation requirements are met
• Be part of a UA team to produce content that is consistent with the appropriate Esri style
• Provide team member support in the form of functionality feedback and testing support to the
• Create and maintain a network with delivery services, product management, and marketing team

🎯 Requirements

• 1+ years of professional experience in a similar position supporting similar responsibilities
• Ability to learn and use software as a customer would to produce the deliverables based on the
• Excellent written and verbal communication skills to convey complex topics concisely, clearly, and
• Effective time management and organizational skills to manage priorities and tasks as needed in a
• Bachelor’s in GIS, English, journalism, technical writing, or a related field

🎁 Benefits

• Industry-leading health and welfare benefits: medical, dental, vision
• Basic and supplemental life insurance for employees and their families
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth