Product Engineer II - ArcGIS Monitor

📋 Description

• Collaborate with software engineers to produce and maintain documentation of conceptual topics and
• Support a variety of user assistance (UA) materials, including installed and online help
• Manage documentation throughout the software development life cycle and ensure full compliance with
• Be part of a UA team to produce content that aligns with Esri’s documentation style and contributes
• Be part of a product development team to provide functionality feedback and usability testing
• Cultivate and leverage cross-functional partnerships with product management and marketing team

🎯 Requirements

• 2+ years of professional experience in a similar position supporting similar responsibilities
• Excellent written and verbal communication skills to convey complex topics concisely, clearly, and
• An understanding of documentation workflows that use HTML, XML (DITA), or Markdown
• Experience in producing web-based documentation using a content management system (CMS) that
• Ability to learn and use the software with a customer centric approach to produce high impact UA
• Experience in deploying software features or workflows in test environments to validate user

🎁 Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth