Product Engineer II - User Assistance (Indoor GIS)

📋 Description

• Become a subject matter expert to produce and maintain documentation of conceptual topics and
• Support a variety of UA materials, including installed and online help, tutorials, blog articles
• Manage documentation throughout the development cycle and ensure documentation requirements are met
• Be part of a UA team to produce content that is consistent with the appropriate Esri style
• Provide team member support in the form of functionality feedback and testing support to the
• Create and maintain a network with delivery services, product management, and marketing team

🎯 Requirements

• 2+ years of professional experience in a similar position supporting similar responsibilities
• An understanding of documentation workflows that use HTML, or Markdown
• Experience producing web-based documentation using a content management system (CMS) that involves
• Ability to learn and use software as a customer would to produce the UA materials based on the
• Excellent written and verbal communication skills to convey complex topics concisely, clearly, and
• Effective time management and organizational skills to manage priorities and tasks as needed in a