Product Engineer, Routing

📋 Description

• Own the scheduling engine, including candidate-date generation, fleet constraints, route timing
• Investigate why tickets fail to schedule automatically, then turn repeated failure patterns into
• Improve how the system explains or hands off blocked or held scheduling decisions, so dispatchers
• Own the onboarding loop for new accounts by improving historical replay, simulated customer booking
• Build systems that suggest changes to rosters, zones, capabilities, and guardrails, with clear
• Spend time directly with customer operations teams, debugging issues in the field and using what

🎯 Requirements

• Strong experience with TypeScript
• Comfort working across backend systems and product surfaces
• Experience with or interest in optimization, routing, dispatch, scheduling, or decision systems
• Good instincts for evaluating system quality, especially when simulation or replay can look better
• A habit of digging into evidence to understand why a system made a decision
• Interest in working directly with customers and translating operational pain into product