Product Experience Operations Coordinator

📋 Description

• Merchandise and optimize Prediction Markets contracts and pages around live games.
• Monitor live events and site performance in real time; adjust content as news develops.
• Ensure on-site content is accurate and timely for that day’s games.
• Collaborate with Product and Tech to improve tooling and workflows.
• Identify and resolve operational issues to protect the customer experience.
• Document formats, rules, and processes to establish long-term standards.

🎯 Requirements

• Extensive knowledge of major sports leagues and prediction markets
• Strong organizational and documentation skills
• Exceptional attention to detail
• Data-driven decision making and problem solving
• Comfortable with nights, weekends, and holidays
• Familiarity with analytics tools (Amplitude, Tableau) a plus

🎁 Benefits

• Health, vision, and dental insurance options
• 401(k) with company match
• Generous PTO and paid holidays
• Commuter benefits
• Eligibility for incentive programs and bonuses