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Product Experience Specialist (Full Time)

Customer Support

Added

11 days ago

Location

🇸🇪 Stockholm

Type

Full time

Salary

Salary not provided

Related skills

communication customer support saas intercom problem solving

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📋 Description

Own user problems end to end; escalate when needed.
Improve our support stack and knowledge base.
Be the voice of the customer; feed product insights.
Grow scope; ownership expands with impact.

🎯 Requirements

Recently graduated with a bachelor’s or master’s degree.
Proactive driver, not a passenger; initiates improvements.
Analytical problem solver; unblocks users fast.
Curious; experiments with AI tools.
Crystal-clear communicator; warm and precise.
Bonus: B2C SaaS support experience (Intercom).

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