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data analysis cross-functional collaboration healthcare llm prompt design
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πŸ“‹ Description

  • Lead the end-to-end member-facing hybrid care assistant.
  • Own an LLM-powered conversational product for MSK care.
  • Own product strategy, safety, and performance of conversations.
  • Collaborate with Eng, Design, Data Science, Clinical, Legal, Compliance.
  • Improve engagement and reduce care-team workload via automation.
  • Ensure escalation to Care Team when human support is needed.

🎯 Requirements

  • 2+ years as a Product Manager building AI-driven software.
  • Direct experience with LLM-powered products.
  • Prompt design, evaluation frameworks, and LLM performance.
  • Cross-functional initiatives with Eng, Design, Data Science, Legal, Compliance.
  • Strong analytical skills using data to define problems and guide decisions.
  • Experience with AI safety, guardrails, or human-in-the-loop systems.

🎁 Benefits

  • Inclusive healthcare and family benefits, including gender-affirming care.
  • 401k with company match (2%).
  • Learning and development stipends.
  • ESPP with payroll deductions.
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