Product Manager, Billing & Collections

📋 Description

• Define and execute the long-term product vision, strategy, and multi-quarter roadmap for billing
• Develop a deep understanding of customer needs, industry trends, competitive offerings, and
• Drive improvements across subscription management, recurring payments, invoicing, payment
• Collaborate with engineering, design, data science, finance, legal, compliance, customer success
• Establish and monitor key product performance indicators, using analytics, experimentation, and
• Identify opportunities to improve payment success rates, reduce involuntary customer churn

🎯 Requirements

• Bring at least 10 years of product management experience, with a proven track record of owning
• Have professional experience in payments, billing, financial technology, SaaS subscriptions
• Demonstrate strong customer empathy and the ability to translate customer needs, market
• Possess excellent analytical and business judgment skills, with experience using product metrics
• Have demonstrated success developing product visions, managing multi-quarter roadmaps, prioritizing
• Be an effective cross-functional leader who can align engineering, design, data, finance, legal

🎁 Benefits

• Competitive compensation: Annual base salary ranging from CAD $142,000 to CAD $181,400 for
• Additional compensation opportunities: Eligible employees may receive bonuses, equity, or other
• Flexible paid time off: An open PTO policy provides flexibility to manage time away from work.
• Company-wide days off: Quarterly Days of Disconnect give employees dedicated time to recharge
• Family-friendly leave: Parental leave and Pawternity Leave to support employees as their families
• Comprehensive healthcare: Medical, dental, and vision coverage.