Product Manager, Delivery

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

analytics logistics braze iterable

πŸ“‹ Description

  • Own kit return rate with measurable improvements
  • Improve member communications to boost engagement
  • Streamline CX tooling to reduce resolution time and costs
  • Launch at least two enterprise programs
  • Build partnerships with CX ops, fulfillment, and clinical teams
  • Improve platform reliability to support scale

🎯 Requirements

  • 4-5 years of product management experience
  • Proven results improving operational metrics with data
  • Experience with lifecycle communications (Iterable, Braze)
  • Background in CX, support tooling, or operational products
  • Strong analytical skills: cohorts, interventions, funnels
  • Clear communication across technical and operational teams
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