Product Manager, Ignite Member Operations

📋 Description

• Own product strategy and roadmap: Define and maintain the product vision, roadmap, and priorities
• Lead customer discovery: Engage directly with club owners, operators, membership teams, and
• Manage the membership lifecycle: Lead discovery and delivery for membership agreements, rewrites
• Improve access and check-in experiences: Enhance workflows for member check-ins, guest and day
• Translate needs into product requirements: Collaborate with engineering, design, and quality
• Coordinate cross-functional integrations: Partner with teams responsible for commerce, insights

🎯 Requirements

• Product management experience: Demonstrated experience owning product initiatives from problem
• Operational software expertise: Experience developing or managing workflow-intensive SaaS products
• Knowledge of operational workflows: Practical understanding of membership management, recurring
• Technical fluency: Ability to collaborate effectively with engineers and designers on APIs, systems
• Customer discovery and prioritization: Strong ability to gather customer insights, identify
• Data-driven decision-making: Ability to combine qualitative feedback and quantitative product data

🎁 Benefits

• Competitive compensation: Annual base salary ranging from $125,000 to $141,000 USD, depending on
• Additional compensation: Eligibility for bonuses, commissions, equity, or other incentive programs
• Remote flexibility: Work remotely from the United States, with flexibility to manage your work and
• Open paid time off: An open PTO policy designed to give employees flexibility in planning time away
• Company-wide days of disconnect: One collective day off each quarter to support rest, well-being
• Health coverage: Medical, dental, and vision insurance.