Product Manager – Payments Operations & Processor Management

📋 Description

• Manage the end-to-end chargeback lifecycle across global card brands and European acquirers
• Reconcile processor settlement files against internal transaction records, identifying
• Partner with processors, gateways, and acquirers as the primary operational contact, driving issue
• Analyze and report on payments economics, including transaction fees, interchange costs, fraud
• Build analytical models alongside Finance to support unit economics analysis, refund capacity, and
• Collaborate with global Payments Engineering teams to triage, prioritize, and author technical

🎯 Requirements

• 3-5 years of experience in product management, payments operations, or financial operations with
• Deep understanding of card networks, acquirers, tokenization, fraud typologies, chargeback
• Demonstrated expertise in multi-currency payment operations, particularly across European markets
• Advanced proficiency in Excel and data manipulation at scale for financial analysis
• Proven ability to manage payment processor and vendor relationships, including issue escalation and
• Experience collaborating with distributed engineering teams using ticketed workflows (e.g., Jira)