Product Manager, Retention

📋 Description

• Own the post-purchase product experience and retention lifecycle
• Optimize early user experiences for quick value realization
• Build features to make daily usage part of customer routine
• Manage subscriber account experience end to end
• Lead subscription platform strategy with data-driven decisions
• Apply product systems thinking to experiments

🎯 Requirements

• Analytically curious, driven by understanding the why
• Daily use of AI tools, MCPs and agents required
• Administrator-level fluency in Shopify and subscription platforms
• Proactive optimizer, finds underperforming areas independently
• Comfortable navigating ambiguity and structuring plans
• Translate technical complexities for non-technical partners

🎁 Benefits

• Fully remote work experience
• Home office setup allowance
• Medical, dental, vision package and FSA
• 401K with 100% match up to 5%
• Flexible PTO
• Monthly wellness package and free OneSkin subscription