Product Operations Analyst - L2

📋 Description

• Own day-to-day product operations: change requests, maintenance, tagging, configuration.
• Validate product classifications, taxonomy mappings, catalog configs, onboarding deliverables.
• Investigate issues; identify root causes; coordinate with cross-functional teams.
• Analyze workflows; identify bottlenecks; propose process improvements.
• Drive automation and AI-assisted workflows; translate manual processes into scalable rules.
• Support strategic initiatives; own new programs, rollouts, and continuous improvement.

🎯 Requirements

• 3–5 years in Operations, Product Operations, Data Ops, or Analytics.
• Strong analytical and problem-solving abilities.
• Hands-on SQL experience.
• Advanced Excel / Google Sheets skills.
• Experience with large datasets and operational workflows.
• Strong attention to data quality.
• Excellent written and verbal communication skills.
• Experience in e-commerce, retail tech, or catalog operations.
• Experience with taxonomy management or product classification.
• Familiarity with Jira, Confluence, BigQuery, or Databricks.
• Exposure to automation tools, Python, or scripting.
• Familiarity with AI-assisted workflows and Generative AI tools.