Product Operations Specialist | Procurement

📋 Description

• Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize
• Partner with Product, Engineering, and Design to translate customer feedback into actionable
• Own launch operations for new Procurement features as they move from Alpha to GA, including
• Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own
• Use AI to automate processes and build products that enable teams to ship faster while maintaining
• Build scalable operating systems for release readiness, internal enablement, supportability, and

🎯 Requirements

• 3+ years in product operations, product management, or a customer-facing analytical role supporting
• Proficiency using data to size opportunities and analyze adoption, support trends, payment flow
• Ability to translate qualitative feedback into crisp requirements and operational processes
• Comfort working in ambiguous, technically complex spaces and driving clarity across multiple
• Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly
• Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product

🎁 Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents