Enable customers to craft solutions from business challenges.
Define technical strategies using NiCE's AI-driven CX portfolio.
Partner with sales, engineering, and product to build innovative solutions.
Understand CCaaS with analytics and AI-powered self-service.
Technical sales role requiring omnichannel agents, analytics, and web programming.
Be a trusted Digital & Analytics advisor to business and IT leaders.

🎯 Requirements

Bachelor's degree in related tech; MBA preferred.
7+ years in solutions engineering or data-driven software sales.
7+ years consulting or customer engagement experience.
5+ years in contact center domain.
Knowledge of chatbot, automation, and conversational AI; analytics familiarity.
Experience with Enterprise SaaS, APIs, and integrations; web tech (HTML, JavaScript, CSS).

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