Develop a deep understanding of internal application behavior and tech operations across data
Analyze problems, diagnose and fix bugs of low complexity when appropriate
Work with developers to identify and resolve more complicated problems
Address urgent issues quickly, work within and measure against customer SLAs
Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through
Provide feedback from customers/users to the team. Finding recurring issues, problem solving and

🎯 Requirements

Good exposure to MySQL and writing SQL queries
Automation scripting: More advanced tools preferred; Ex: Python, Shell
A prior experience in production support
Understanding of linux/unix basic commands and job scheduling (cron)
Good to have prior programming experience; Java preferred
Good written and oral communication skills

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