Product Storyteller

📋 Description

• Own product storytelling. Write launch stories and creator-facing features for On Substack—our
• Develop creator resources. Produce clear, useful guides that help creators get started, try new
• Manage Product Lab and Bestseller communications. Own editorial production for Product Lab and the
• Stay close to what’s shipping. Build relationships with product teams, ask questions early, and
• Work directly with creators. Serve as an external-facing voice for Substack, regularly
• Shape coverage and timing. Work with the editorial and communications teams to recommend the right

🎯 Requirements

• 5+ years of relevant experience. A background in comms, journalism, or editorial, with experience
• Exceptional writer and editor. A portfolio that demonstrates clarity, voice, and strong editorial
• Genuine interest in product. Curious about how things work and willing to learn the details. Able
• Sharp storytelling instincts. Able to identify a compelling creator example, develop a strong
• Strong project management. Organized, proactive, and self-directed, with the ability to manage
• Comfort across formats. Able to make simple, useful video and visual explainers, including

🎁 Benefits

• Competitive compensation package including salary, equity, and exceptional benefits
• Equal opportunity employer