Product Support Engineer 100%WFH

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

azure docker scripting aws kubernetes

๐Ÿ“‹ Description

  • Engage with customers, investigate issues, and escalate as needed.
  • Focus on infrastructure and deployment of our products.
  • Investigate bugs, troubleshoot deployments, handle outages.
  • Set up debugging environments and cultivate supportability knowledge.
  • Mentor and share knowledge with the support team.

๐ŸŽฏ Requirements

  • Troubleshoot and administer networks (HTTPS, diagnostics).
  • Web server technologies experience; IIS a plus.
  • Unix-like administration and troubleshooting.
  • Cloud environments (Azure, AWS); set up test environments.
  • Containerization: Kubernetes preferred; Docker ok.
  • Scripting experience.
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