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Shape the future of our Professional Services organization and contribute to the development of
Tackle challenging Story and workflow builds to power our customers’ most important workflows.
Scope automation Stories based on customer requirements, identifying any blockers and research
Analyze customer tools, processes, and pain points to guide them in establishing an automation
Identify and highlight what is, and what isn’t, suitable for an automation workflow.
Work with the Project Manager and Engagement Manager to verify and validate services, project

5+ years of experience in delivering Professional Services and implementing SOAR platforms or
Strong customer-facing skills and experience.
A passion for becoming an expert in a Tines.
Proficient in assessing and understanding customer workflows to tailor solutions that meet their
Experience interpreting and applying API documentation.
Experience with a range of API authentication methods including OAuth2 and JWT.

Professional Services Engineer II

Meet JobCopilot: Your Personal AI Job Hunter