Professional Services Manager (Chicago, IL or Bellevue, WA)

📋 Description

• Lead bespoke customer engagements end-to-end, conducting deep-dive discovery sessions with customer
• Architect and configure advanced Risk Cloud solutions, building sophisticated, non-standard
• Leverage AI and automation to accelerate configuration timelines, optimize process mapping, and
• Proactively manage project scope, timelines, deliverables, and customer health, executing get-well
• Provide strategic GRC advisory by applying deep domain expertise across enterprise risk management
• Drive quick wins and value demonstration by identifying early value realization opportunities and

🎯 Requirements

• 5+ years of experience in professional services, SaaS consulting, or enterprise implementation
• Advanced technical and solution architecture skills, with the ability to master complex software
• AI literacy and curiosity, with enthusiasm for leveraging AI tools to optimize workflow design and
• Executive presence and stakeholder management, with superior written and verbal communication
• Autonomous execution and scope ownership, with strong project management rigor
• Flexibility for on-site engagement, including willingness to travel

🎁 Benefits

• Competitive base salaries, variable compensation plans, and equity options
• Comprehensive health, wellness, and lifestyle benefits
• Generous paid time off and annual company holidays
• Continuous career advancement through structured mentorship, leadership training, and premium