Own end-to-end execution of care programs from workflow to go-live
Coordinate across Clinical, Product, Engineering, and Care Delivery to close gaps
Manage program timelines, deliverables, and status tracking for active contracts
Serve as a consistent point of contact for cross-functional stakeholders
Translate clinical protocols and product capabilities into operational workflows
Build and maintain SOPs, playbooks, and training materials

🎯 Requirements

4-8 years of experience in healthcare operations, program management, or adjacent field
Demonstrated ability to create structure in ambiguous environments
Strong process documentation skills
Experience with care management platforms, AI-enabled tools, or operational tech in healthcare
Analytical and data-driven; you use metrics to track progress and make decisions
Clear, direct communicator who keeps stakeholders informed and aligned

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