Program Manager, Customer Engagement & Community

📋 Description

• Design, launch, and scale customer community programs.
• Build engaging customer experiences and advocacy opportunities.
• Coordinate with Marketing, CSM, Sales, Product, and Communications.
• Represent Harvey in customer-facing settings with credibility.
• Lead planning for customer-facing events and experiences.
• Translate ideas into executable program plans with owners.

🎯 Requirements

• 5–8+ years in customer marketing or related roles.
• Experience building or scaling customer-facing programs.
• Strong multidisciplinary customer marketing instincts.
• Excellent program management in fast-moving environments.
• Strong customer presence and relationship-building.
• Experience with Notion, Asana, Airtable, Salesforce.

🎁 Benefits

• Growth opportunities in a fast-growing SaaS/AI company.
• High-visibility role with broad cross-functional impact.
• Collaborative, values-driven culture with strong learning.