Program Manager, Vendor Management Operations

📋 Description

• Identify optimization opportunities to support program objectives
• Support end-to-end implementations to ensure success
• Lead components of the program
• Partner with departments to ensure operational excellence
• Manage project plans, status updates, escalations, risks, and milestones
• Compliance with all applicable laws and regulations

🎯 Requirements

• 4+ years of BPO program or project management experience, creating dashboards and playbooks
• 4+ years experience in change management and process improvement
• PMP or Six Sigma certification
• Proficiency in Excel or Sheets

🎁 Benefits

• Medical, dental, and vision benefits
• Unlimited vacation program
• Annual performance bonuses
• 11 paid holidays and paid sick time
• Paid parental leave and 401(k) plan
• Life and disability insurance