Program Manager, Vendor Management Operations

📋 Description

• Identify optimization opportunities to support program objectives
• Support end-to-end implementations to ensure success
• Lead components of the vendor management program
• Partner with other departments to ensure operational excellence
• Support end-to-end program through planning, status updates, risk flags
• Develop tools and standards to support programs year over year

🎯 Requirements

• 4+ years of BPO program and/or project management experience, creating dashboards and playbooks
• 4+ years experience in change management and process improvement

🎁 Benefits

• Medical, dental, and vision coverage
• Unlimited vacation program
• Annual performance bonuses
• 401(k) plan participation
• Life and disability insurance
• Paid holidays and wellness time