Program Specialist I

📋 Description

• Assist client managers with contract labor acquisition, from requisition intake to interviewing.
• Prepare insightful questions for hiring managers to gather detailed job descriptions.
• Discuss expectations, timeframes, feedback, roles, and responsibilities with hiring managers.
• Provide interaction via face-to-face, email, and phone with clients, staffing vendors, contract
• Document requirement intake conversations in databases (VMS, AGS360).
• Track client/supplier issues and ensure resolutions in CRM systems.

🎯 Requirements

• Bachelor's degree preferred
• Experience in high volume coordination activities
• Experience in a customer service industry
• Client hiring manager/supplier facing
• Excellent verbal and written communications
• Ability to work in a dynamic environment that changes from day to day

🎁 Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)