Program Specialist I (Talent Pool)

📋 Description

• Build and maintain relationships with Hiring Managers.
• Manage requisition lifecycle: intake, sourcing, shortlisting, onboarding.
• Oversee worker assignment, time/expense, and offboarding.
• Advise clients to ensure timely, quality talent.
• Document issues and resolutions in Salesforce CRM.
• Monitor SLA, requisition aging, invoicing, and vendor performance.

🎯 Requirements

• University degree preferred or applicable experience
• Experience in high-volume coordination
• At least 1 year of customer service experience
• Excellent verbal and written communications
• Knowledge of MS Office (Excel, Word, PPT)
• Strong time management and organization

🎁 Benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan
• Life Insurance
• Short and long-term disability
• Tuition Assistance