Added
2 hours ago
Location
Type
Full time
Salary
Salary not provided

Related skills

saas customer service project management technical troubleshooting client consulting

📋 Description

  • Manage assigned event technology projects throughout the full lifecycle, developing a clear
  • Ensure accurate and timely initial system configuration and event setup, while supporting iterative
  • Provide consultative guidance and hands-on assistance to clients, including troubleshooting complex
  • Train and advise clients on effective use of event technology, helping them align product
  • Ensure clients are effectively connected with available product education resources and understand
  • Serve as an internal subject matter expert on effective implementation and use of event products

🎯 Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 0–2 years of client-facing professional experience, preferably in a technology, SaaS, events, or
  • Knowledge of the trade show industry and/or professional associations is expected.
  • Strong requirements-analysis capabilities, including the ability to translate business needs into
  • Excellent attention to detail, organizational skills, and time-management abilities.
  • Ability to manage multiple client projects simultaneously while maintaining accuracy

🎁 Benefits

  • Fully remote work within the United States.
  • Medical, dental, and vision benefits.
  • 401(k) savings plan with company match.
  • Flexible planned paid time off.
  • Generous sick leave.
  • Employer-paid parental leave.
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