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Lead Professional Services (PS) Engagements: drive rapid platform adoption by delivering projects
Own timelines, communications, and change management from kickoff through User Acceptance Testing
Proactively identify and unblock technical blockers for customers and engineers.
Compile tailored progress reports to communicate key insights and risks to both internal and
Partner with Customer Success Managers (CSMs) and Forward Deployed Engineers (FDEs) to lead
Work closely with customers as they scale, ensuring they successfully migrate and expand their use

5+ years of experience leading complex, multi-tiered projects involving both internal and external
PMP, CAPM, CSM, or any other project management certification preferred.
A proven track record of supporting customers through technical implementations, complex
Experience within the Cybersecurity, IT, or Business Operations sectors is highly preferred.
Proficiency in Smartsheet (or similar platforms like Monday.com or Asana), with experience using
Proficiency in utilizing AI tools to streamline project creation, enhance communication clarity

Project Manager II

Meet JobCopilot: Your Personal AI Job Hunter