Project Manager (Service Operations)

📋 Description

• Design and implement structured program plans, including detailed task lists, timelines, and
• Identify program dependencies and work with relevant teams to manage and resolve them effectively.
• Conduct regular program meetings to monitor progress, address issues, and facilitate
• Maintain comprehensive program documentation and reporting to ensure transparency and
• Collaborate with stakeholders across departments to align program objectives with organizational
• Monitor program risks and develop contingency plans to mitigate potential impacts.

🎯 Requirements

• At least 5+ years of experience in program or project management, preferably within service
• Proficiency in project management software (e.g., Jira, Coda, Smartsheet) and familiarity with
• Strong analytical and problem-solving skills, with attention to detail.
• Effective communication skills, with the ability to engage and align diverse stakeholders.
• Proven ability to manage risks and navigate complex program challenges.
• Experience in a high-growth, fast-paced technology environment preferred, with a track record of