Provisioning Specialist

📋 Description

• Manage customer and internal account provisioning through our internal systems, ensuring accurate
• Create and update user accounts with the appropriate access levels, supporting a smooth onboarding
• Verify user and account information to maintain accurate records and support security and
• Partner with Sales and other customer-facing teams to provision trial and customer accounts
• Handle internal account setup and provisioning requests across departments, helping teams work
• Investigate and troubleshoot account and provisioning-related issues, identifying root causes and

🎯 Requirements

• Adapt quickly to new technologies, tools, and processes, and feel comfortable working across
• Organize and multitask effectively in a fast-paced environment, managing competing priorities while
• Approach problems analytically, investigating issues, identifying root causes, and finding
• Communicate clearly with both internal teams and customers, ensuring smooth collaboration and
• Be a detail-oriented, proactive self-starter who is intellectually curious, comfortable asking
• Have familiarity with customer support and CRM tools such as Zendesk and Salesforce, or the ability

🎁 Benefits

• Hybrid work model: work from local office 2-3 days per week, with flexibility to work remotely on