Monitor the quality of affiliate and sales managers’ communication with partners across all
Review partner conversations based on defined criteria: tone of voice, wording accuracy, compliance
Track response times and ensure communication SLAs are met
Identify risky and problematic cases (ignored partners, delayed replies, incorrect promises, and
Escalate critical issues and follow up until they are resolved
Provide structured feedback to managers based on QA reviews

🎯 Requirements

Experience in a similar role related to communication quality, QA, Support QA, Sales QA, or
Ability to write clearly, concisely, and professionally
Fast learner, ready to dive into the specifics of affiliate and iGaming domains
Upper-Intermediate level of English

🎁 Benefits

Health & Wellness Focus
Global Medical Coverage
Growth Opportunities
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
Performance-Driven Rewards
Dynamic Work Environment

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