Quality Assurance Analyst

📋 Description

• Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/ DW/Young Adult)
• Manages surveillance of workforce activities and uses statistical sampling, audit, and observation techniques to evaluate compliance with policies and adherence to contract requirements
• Assists with creating and updating standard operating procedures
• Performs monthly center Personal Identifiable Information checks to monitor compliance with Board/Equus policies
• Provides policy clarification and technical support to center staff
• Helps with financial audits to include support services and worksite agreement contracts

🎯 Requirements

• Bachelor's degree in related field;
• Equivalent combination of acceptable related experience and/or training may be substituted for two years of the education requirement on a year for year basis
• Minimum three years' experience in Quality and Project Management as well as conducting quality assurance audits and developing quality improvement action plans
• Knowledge of the principles, practices, methods, and techniques of Quality Management
• Strong communication and analytical skills
• Ability to design and deliver presentations/programs

🎁 Benefits

• All information kept confidential per EEO guidelines
• Extensive learning opportunities and networking programs
• Inclusive, diverse work environment
• Equus is an Equal Opportunity Employer