Quality Assurance Coordinator - Social Services

📋 Description

• Assess sites for quality assurance concerns as scheduled or upon request.
• Conduct ongoing monitoring of sites and follow-up with sites.
• Track, review and follow-up on abuse, neglect, and exploitation investigations.
• Analyze data from electronic and paper-based systems to inform the management team of quality
• Provide in-the-moment training to staff when issues are observed.
• Provide support to the management team in responding to Requests for Proposals.

🎯 Requirements

• Bachelor's degree in a relevant field, such as healthcare, social work, or psychology
• Minimum of 3 years of experience working in the Human Services field
• Preferred - at least two years of experience in quality assurance
• Strong analytical skills, with the ability to build, review, and interpret complex data
• Excellent communication and interpersonal skills
• Knowledge of regulatory requirements related to IDD Supports, such as HIPAA, Licensing

🎁 Benefits

• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match after one year of services