Re-engagement Operations Manager

📋 Description

• Build, QA, and launch lifecycle journeys in Iterable across funnel stages.
• Manage batch campaigns: segmentation, hygiene, cadence, suppression.
• Manage SMS lifecycle campaigns: opt-out compliance, carrier filtering, deliverability.
• Maintain Iterable snippets, templates, and reusable components.
• Write and debug Handlebars templates with conditional rendering.
• Monitor domain/IP reputation and deliverability.

🎯 Requirements

• Iterable expertise across journeys, templates, and webhooks.
• Email deliverability: bounce rates, thresholds, and reputation.
• SMS deliverability: opt-outs, carrier filtering, quiet hours.
• Event payloads, APIs, and data field logic including Handlebars.
• HTML/CSS for email development and SQL for analysis.
• Compliance: CAN-SPAM, TCPA, and state insurance rules.

🎁 Benefits

• Hybrid work options and cross-functional impact.
• Mission-driven life insurance tech company with growth.
• Equal opportunity employer; inclusive culture.
• Learning and growth in a regulated industry.