Real Estate Administrator

📋 Description

• Accurately process incoming lead submissions according to established client program guidelines
• Manage incoming customer communications across program-specific email inboxes, ensuring timely
• Research customer and broker information and complete broker close-out activities as part of
• Conduct proactive follow-up with program members and brokers when needed to support service quality
• Create, update, and maintain customer records in CRM systems with a high degree of accuracy.
• Monitor data quality and productivity while consistently meeting established performance and

🎯 Requirements

• 2–3 years of business experience preferred.
• Previous customer service experience, particularly in retail, financial services, contact center
• Strong computer proficiency with the ability to learn and navigate multiple software applications
• Exceptional attention to detail, accuracy, and data quality.
• Effective written and verbal communication skills, with a professional and customer-focused
• Strong organizational and time-management abilities, including the capacity to multitask in a

🎁 Benefits

• 100% remote position available to candidates located anywhere within the United States.
• Monday–Friday schedule, 9:00 AM–6:00 PM Eastern Time.
• Annual compensation range of $20–$22 per hour, with compensation varying based on knowledge
• Potential bonuses, incentives, and benefits depending on the position and eligibility.
• Opportunity to work within a collaborative real estate operations and customer service environment.
• Equal employment opportunity, including consideration for qualified candidates with disabilities