Recovery Analyst Student

📋 Description

• Build and submit dispute cases to recover funds on behalf of merchants
• Manage end-to-end dispute workflows directly across multiple payment platform portals
• Track, update, and maintain accurate dispute statuses to ensure seamless operational tracking
• Monitor chargeback outcomes to identify recurring patterns and support team performance improvements
• Contribute ideas to improve performance and streamline/automate processes using AI tools

🎯 Requirements

• Bachelor's student in an analytical field (Industrial Engineering or similar) with at least 3
• Highly organized and responsible, with strong attention to detail
• Able to follow structured processes and instructions, and work independently when needed
• Goal-oriented problem solver who works well with the team
• Strong communicator with fluent English
• Highly proficient in Excel or Google Sheets

🎁 Benefits

• RSU offerings
• L&D programs built around AI tools
• Culture of recognition with 4.5-day weeks (Appreciation Fridays and Sundays)