Regional Account Manager - Midwest (OH, PA, IL, MI, IN)

📋 Description

• Conduct regular visits to merchant locations within your territory, building and maintaining strong
• Serve as the main point of contact for your assigned stores, ensuring that every merchant receives
• Proactively address and resolve operational concerns raised by merchant partners, ensuring timely
• Track and report key performance indicators (KPIs) for each store. Provide regular updates to both
• Lead the onboarding process for new merchant partnerships in collaboration with the NAM, ensuring
• Identify and communicate potential business growth opportunities at the store level, sharing

🎯 Requirements

• 3+ years proven experience in account management or a similar role
• Strong communication and interpersonal skills
• Ability to analyze metrics and drive actionable insights
• Problem-solving aptitude and ability to resolve conflicts quickly
• Experience in a customer-facing role, ideally in the retail or service sector
• Willingness to travel regularly

🎁 Benefits

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)