Regional Assistant Service Manager

📋 Description

• Lead and provide day-to-day oversight, coaching, mentoring, and performance management for a remote
• Ensure established procedures for work order prioritization, processing, documentation, and closure
• Oversee work order and purchase order data, reviewing records for accuracy, completeness, and
• Monitor work order KPIs, closure rates, response times, and other operational metrics, preparing
• Investigate inconsistencies involving maintenance, property turnover, documentation, or purchasing
• Maintain compliance with work order reporting requirements and ensure accurate information is

🎯 Requirements

• 3+ years of relevant professional experience, including at least 6 months of experience in
• At least 1 year of experience supervising or leading a team, preferably including remote employees.
• Demonstrated experience with work order tracking, dispatch, documentation, and end-to-end work
• Strong understanding of property management software, with the ability to maintain data integrity
• Proven ability to build, motivate, coach, and develop high-performing teams in a remote environment.
• Strong process orientation, with the ability to implement, explain, and train others on

🎁 Benefits

• Estimated hourly compensation of $25.00–$30.00, depending on experience, skills, qualifications
• Choice between two medical, dental, and vision plans.
• 401(k) plan with immediate 100% vesting and up to a 4% employer contribution match.
• Generous paid time off that increases with tenure.
• 12 paid holidays.
• Paid volunteer time off.