Regional Manager, Customer Success EMEA

📋 Description

• Leading, coaching, and developing a team of Customer Success Managers across EMEA
• Ensuring customers go live and see measurable value from Constructor’s product
• Driving high standards of customer experience, adoption, and engagement across the region
• Implementing scalable processes and best practices to support team growth
• Building strong executive relationships within customer organisations
• Partnering with Product and Engineering to prioritise customer-impacting work

🎯 Requirements

• Several years of experience with customers and large, complex orgs in tech
• Proven experience managing and developing CS, TAM, or Solutions teams
• Experience supporting enterprise customers and navigating multi-stakeholder orgs
• Strong technical curiosity and ability to discuss product with tech and non-tech
• Excellent communication, coaching, and interpersonal skills
• Ability to work across the EMEA hours

🎁 Benefits

• Leave Package
• Work From Home
• Training & Development
• Stock Option Plan
• Paid Time Off