Regional Product Expert - Lane Sorting

📋 Description

• Go-to expert for technical questions on lane-based platform portfolio
• Provide technical trainings internally and externally
• Support global organization with technical expertise and back-office support
• Maintain knowledge bases, troubleshooting guides, and service documentation
• Capture and translate customer insights into improvement actions
• Promote practices to enhance uptime, performance, and customer experience

🎯 Requirements

• A bachelor degree in Electronics/Electro-Mechanical Engineering or related field
• Experience in product/technical roles, ideally in industrial equipment service
• Strong problem-solving, troubleshooting, and follow-up skills
• Excellent communication to present complex tech to users
• Ability to relate to customers across countries and cultures
• ERP/CRM experience (D365 is advantageous)

🎁 Benefits

• Work equipment provided (laptop and cell phone)
• 6-month probation period
• Leave and long service recognition per company policy
• Travel allowances and comprehensive pension/medical benefits