Regional Product Expert - Lane Sorting

📋 Description

• The Regional Product Expert is a go-to expert for technical questions on lane-based platform
• Provide trainings, internal and external, and support global teams with expertise.
• Deliver high customer satisfaction through technical problem solving and clear communication.
• Act as interface between customers, service, sales, and global solutions.
• Balance field time, desk support, process improvement, and training for continuous improvement.

🎯 Requirements

• Bachelor degree in Electronics/Electro-Mechanical Engineering or related field.
• Experience in product/technical roles, preferably in industrial equipment service.
• Excellent problem solving, troubleshooting, and follow-up skills.
• Strong communication and facilitation; able to present complex tech info clearly.
• Ability to relate to customers across countries/cultures; ERP/CRM experience (D365 a plus).
• Valid driver’s license; willing to travel up to 60% of the time.

🎁 Benefits

• Work equipment provided (laptop, mobile).
• 6-month probation; notice period per local law.
• Annual leave: 21 days + 5 days after 5 years.
• Long service recognition; travel allowance; pension and medical aid benefits.