Relocation Consultant, APAC

📋 Description

• Manage a portfolio of relocators throughout their relocation journeys, acting as their primary
• Communicate with customers through digital platforms and consultative support calls to understand
• Offer practical advice and relevant expertise on all aspects of international relocation and
• Support employees in understanding and complying with their employers' relocation policies
• Handle complex customer enquiries and challenging situations, applying sound judgment to identify
• Recommend, coordinate, and manage additional relocation services through an established network of

🎯 Requirements

• Fluency in written and spoken English, with excellent communication and interpersonal skills.
• Good knowledge or first-hand experience of major cities, cultural environments, and lifestyle norms
• Familiarity with additional APAC countries, their local cultures, and destination requirements is
• Previous experience in global mobility, international relocation management, or destination
• Experience in customer-facing roles such as Customer Success Management, concierge services
• Strong customer orientation, with a genuine commitment to understanding individual needs and

🎁 Benefits

• Fully remote working arrangements, with opportunities to work from Australia and other supported
• Flexible working environment designed to support different schedules, locations, and personal
• Comprehensive free training and professional upskilling to develop the skills required for
• Paid training on internal systems, tools, and operational processes.
• Opportunity to develop expertise in international relocation, global mobility, and destination
• Exposure to diverse cultures, international markets, and a global network of relocation