Remote Care Coordinator (Pacific Time)

📋 Description

• Support CCM patient enrollment and onboarding activities
• Verify eligibility based on Evergreen and payer program guidelines
• Ensure patient consent documentation is completed prior to outreach
• Proactively maintain patient engagement regularly
• Identify inactive or non-engaged patients and escalate appropriately
• Conduct text & telephonic outreach to enrolled CCM patients weekly

🎯 Requirements

• Certified Medical Assistant
• Bilingual (Spanish/English)
• 1–3 years healthcare experience
• Chronic disease or nephrology experience is preferred
• Strong clinical assessment, communication, and documentation skills
• Comfortable working in two systems (EHR + CCM platform) simultaneously

🎁 Benefits

• Paid time off starting at 4 weeks for full-time employees
• 12 paid holidays per year
• Medical, dental, vision and life insurance, including an HSA with employer match
• Reimbursement for continuing medical education for eligible roles
• A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
• Paid parental leave